Perfection Nails and Spa - Westfield Albany

Apr 19th, 2023

Service: Pedicure
Apr 18th, 2023

I never write reviews but I want to be able to offer feedback so you guys can improve. Lady that greeted us was lovely, But when shown to our seats the area had already been used and not cleaned up, When applying my extensions the lady accidently put it on but not straight which was fine it happens but she then tried to lift it but it was already to dry which actually hurt a little (She fixed it so all was good), But then when using the machine to file nails the lady kinda caught my quick which hurt so natural reaction was to pull my hand away (which then she said don't do that I will cut you). I apologized and felt so bad. After getting them shaped and sns powder stuff put on I had asked a few times do I need to was hands????? Area was super dusty, Anyway got to the clear coat and I could see there were a couple of nails that I wasn't happy with cause they had dust specs all through them, she said just give few mins and let them dry and walked away??????? Underneath of nails were also not cleaned up. Another staff member came and had a look and fixed the 2 I wasn't happy with. After leaving I noticed my thumb nail wasn't even the right size extension and you can tell when I turn it to the side In natural light other nails have dust on them and they didn't smooth the nails properly under the clear coat....... I don't live close to this salon my mum and I went randomly cause we were celebrating something and when walking past we seen it was busy and thought why not get our nails done. (We normally go to our local nail artist who had never left us with any of above) Please also make an effort to talk to your clients other than the basics. Also important to hand wash at correct stages. Don't pull a glued nail it hurts and please be careful not to cut skin around the nail it hurts and can lead to infections (yes it can happen but other nail places have stuff to put on it if it does) Feel these things are very basics. I had the lady with the black Bob cut and fringe had a spot sticker on her start of eyebrow.
Apr 28th, 2023

Phoned and booked a head but don't think it was actually booked in. Waited sometime and just felt like a massive inconvenience more than a customer. Had to rush to pick my colour, Was in for a pedicure for my wedding and if the girl bothered to even ask 1 thing about me she would've known that and not buff off my skin when filling the nail. So I've had a bung big toe for the last 4 weeks thanks.
Apr 16th, 2023

Services: Pedicure, Gel manicures, Nail cut & filing
Apr 7th, 2023