VOIP HQ LIMITED

Masterton Library has had a 3CX phone system for 9 years now and while it was initially supported by the installers, support was then handed off to a local firm. Whenever they lost a staff member their institutional knowledge of 3CX was impacted and after several years and upgrades our phone system had a number of idiosyncrasies due to hurried solutions and sticking plaster fixes. No-one's fault, it's just the way it works and probably sounds very familiar to most of you! Enter Paul and his team - We had the fantastic Bill remote in from VoipHQ to fix some of these legacy problems and he was utterly superb! He worked seamlessly with our local firm and over the course of two 90 minute remote sessions he ironed a decade of niggling problems flat. He fixed the problems we knew about, and hunted down the ones we didn't even realise we had. He was kind, professional, courteous and inventive. He was able to manipulate the software effortlessly and even work with hardware he'd never encountered before. We now have a fully functioning VOIP phone system again and I couldn't be more pleased with this excellent service. If you're searching for a firm that will make your life easier, look no further, VoipHQ are your guys!
Mar 8th, 2023

Paul and the team are awesome, thanks for your help. Our business is running so much smoother with a proper phone system set up now.
Feb 9th, 2023

Paul and the team have done a huge amount for us above and beyond following issues we had with a different provider. They are exactly what you hope for from a service provider: friendly, helpful and straight up.
Jan 6th, 2023

Great service, nice people.
Nov 4th, 2022

I would thoroughly recommend Paul and his team. Great service, very well priced, and their ongoing support is very good.
Mar 9th, 2022