VOIP HQ LIMITED
Hours
Chamber Rating
-
Paul Greville
Masterton Library has had a 3CX phone system for 9 years now and while it was initially supported by the installers, support was then handed off to a local firm. Whenever they lost a staff member their institutional knowledge of 3CX was impacted and after several years and upgrades our phone system had a number of idiosyncrasies due to hurried solutions and sticking plaster fixes. No-one's fault, it's just the way it works and probably sounds very familiar to most of you! Enter Paul and his team - We had the fantastic Bill remote in from VoipHQ to fix some of these legacy problems and he was utterly superb! He worked seamlessly with our local firm and over the course of two 90 minute remote sessions he ironed a decade of niggling problems flat. He fixed the problems we knew about, and hunted down the ones we didn't even realise we had. He was kind, professional, courteous and inventive. He was able to manipulate the software effortlessly and even work with hardware he'd never encountered before. We now have a fully functioning VOIP phone system again and I couldn't be more pleased with this excellent service. If you're searching for a firm that will make your life easier, look no further, VoipHQ are your guys!
Mar 8th, 2023 -
Isabelle Stacey
Paul and the team are awesome, thanks for your help. Our business is running so much smoother with a proper phone system set up now.
Feb 9th, 2023 -
Vinnies Wellington
Paul and the team have done a huge amount for us above and beyond following issues we had with a different provider. They are exactly what you hope for from a service provider: friendly, helpful and straight up.
Jan 6th, 2023 -
Jonno Lee
Great service, nice people.
Nov 4th, 2022 -
David Herbert
I would thoroughly recommend Paul and his team. Great service, very well priced, and their ongoing support is very good.
Mar 9th, 2022
Contact Info
- (649) 309-1196
Questions & Answers
Q What is the phone number for VOIP HQ LIMITED?
A The phone number for VOIP HQ LIMITED is: (649) 309-1196.
Q Where is VOIP HQ LIMITED located?
A VOIP HQ LIMITED is located at Level 1/14b Tawa Dr, Greenhithe, AUK 0632
Q What is the internet address for VOIP HQ LIMITED?
A The website (URL) for VOIP HQ LIMITED is: http://www.voiphq.co.nz/
Q What days are VOIP HQ LIMITED open?
A VOIP HQ LIMITED is open:
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Q How is VOIP HQ LIMITED rated?
A VOIP HQ LIMITED has a 4.7 Star Rating from 14 reviewers.
Hours
Ratings and Reviews
VOIP HQ LIMITED
Overall Rating
Overall Rating
( 14 Reviews )Paul Greville on Google
Masterton Library has had a 3CX phone system for 9 years now and while it was initially supported by the installers, support was then handed off to a local firm. Whenever they lost a staff member their institutional knowledge of 3CX was impacted and after several years and upgrades our phone system had a number of idiosyncrasies due to hurried solutions and sticking plaster fixes. No-one's fault, it's just the way it works and probably sounds very familiar to most of you!
Enter Paul and his team - We had the fantastic Bill remote in from VoipHQ to fix some of these legacy problems and he was utterly superb!
He worked seamlessly with our local firm and over the course of two 90 minute remote sessions he ironed a decade of niggling problems flat. He fixed the problems we knew about, and hunted down the ones we didn't even realise we had. He was kind, professional, courteous and inventive.
He was able to manipulate the software effortlessly and even work with hardware he'd never encountered before. We now have a fully functioning VOIP phone system again and I couldn't be more pleased with this excellent service.
If you're searching for a firm that will make your life easier, look no further, VoipHQ are your guys!
Isabelle Stacey on Google
Paul and the team are awesome, thanks for your help. Our business is running so much smoother with a proper phone system set up now.
Vinnies Wellington on Google
Paul and the team have done a huge amount for us above and beyond following issues we had with a different provider. They are exactly what you hope for from a service provider: friendly, helpful and straight up.
Jonno Lee on Google
Great service, nice people.
David Herbert on Google
I would thoroughly recommend Paul and his team. Great service, very well priced, and their ongoing support is very good.
Overall Rating
Overall Rating
( 14 Reviews )Write a Review
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