Triumph & Disaster

We only use T and D products for our clients. They smell good and for a place that relies on the details to add to an experience, we are grateful for what they have to offer. We also purchased gift packs for clients to thank them for referrals and continued patronage to our office. Thanks to Dion and the team.
Aug 3rd, 2022

Shipped my goods to the wrong place, and then wouldnt respond to any of my emails or online messages. Courier company confirmed that Triump & Disaster put the wrong address on the package (addressed it to somewhere 370 km from my address). I emailed the email address listed for support on the webpage on 23 June, 2 July, 20 July and 21 July, and messaged Triumph & Disaster via the online support chat function. No response to any of my emails or messages. I was forced to ask my credit card company to reverse the charge. Triump & Disaster after being asked to reverse the credit card charge then messaged me to say "we weren't aware this was never delivered". They only contacted me because the card company was going to charge them a $20 fee. I responded providing them with copies of all my emails and messages. Again no response from Triump & Disaster. Im a very frustrated and annoyed customer, and am looking forward to getting my money back. Improve your service!
Jul 30th, 2022

May 15th, 2022

Bought the lip balm from the Ponsonby Flagship store and fixed my chapped lips up within a couple days!
Nov 30th, 2021

My partner is on his third pot of old fashioned shaving cream already ! , Rachel from Ponsonby store is very helpful ! Thanks guys for great products and service
Oct 13th, 2021