Euro Campers, Auckland Depot

Wery good!
Mar 19th, 2023

This rental company is SHAMBOLIC! We had a really bad experience which completely ruined our holiday in NZ. its such a shame as we loved the country and the people and were keen to use a local company. We spent a lot of money on a camper van that had a leaking fresh water tank, a broken table, and to top it all off, a malfunctioning fridge. These are fundamental components to van life. We emailed the company about the issues we had at the time and since but their response has been limited and unhelpful. Its been several months of us trying to get a reasonable adjustments to the price we paid, with no luck. We are just asking to make things right and fair with the big issues we had with the van we rented from this company. AVOID THIS RENTAL AT ALL COSTS!
Mar 18th, 2023

Absolutely abysmal experience. When we arrived to pick up, the camper we requested was "not ready", so we waited three hours only to receive a different campervan. Wasted the whole first day of our trip. After a day on the road, we discovered the camper was infested with black mold, which made us all sick. Despite all the positivity we could muster, this obviously diminished the entire holiday. Avoid moldy campers. Not worth a minor discount.
Mar 1st, 2023

Still having problems with this company for refund. Broken inside table, fresh water tank leaking, malfunctioning fridge. They will still tell you that the two first matters could have been fixed during the rental, when no one answered your email about those poblems... difficult to fix when no one answers I would say. So they try to pass this under the table. They tell you the situation about the refund claim concerning these matters have been decided by owners for some time, when i haven't heard any of it nor seen any of it on my bank account. The only answers I got were when I called them, more than a month after initial refund claim. Then they tell you the matter will be transfered to Mr xxx or Ms xxx so that noon takes care of it. Of course, the owner was never mentioned in any emails. Useless customer service.
Feb 13th, 2023

Absolutely perfect. Great help upfront, securing us last minute one of the last available campervans. The campervan we rented (Sky) was fully equiped and in perfect condition. During our trip we contacted the staff of Euro Campers a few times, as we had some questions and we always got a very speedy and accurate response. We would definitely recommand Euro Campers for your trip to NZ!
Jan 25th, 2023