Prolink Asia

I ordered a Sheffield Portable Air Conditioner from Farmers and I had a very bad experience. The castos are attached to a very fragile PLASTIC part that with less than a month broke (moving the unit just on the carpet without any steps), which created an even bigger problem WATER LEAKING. Contact them by email, and they can't do anything, so I basically can't use this unit as the water is leaking through the castor hole (???). It's definitely better to spend your money somewhere else. Their phone support is just ridiculous, they transfer the call, and nobody picks up, tried many times.
Mar 7th, 2022

Bought a product from this company via Trade Me. Paid the money and never received the goods - no response to my emails. I would never trade with them again.
Jun 27th, 2021

Very poor after-sales service, inferior quality TCL products
Apr 19th, 2020

Jan 17th, 2019

Great service in my case: Purchased electric longboard. Communication was very good, fast delivery, no issues. Unfortunately the battery failed and had to send it back. No questions asked, pick up, fast service, fast sending back, no extra cost. But then they sent it to the address of earlier delivery, not where we were sending it from. Contacted them and the response was immediate, the courier pick up was organised right away, no questions asked, no extra cost. This is what I can call customer focused busines. Thank you.
Jun 8th, 2018