Kiwi Hoverboard, Electric Scooters & Mopeds

Mar 3rd, 2023

I bought an Segway ninebot max G30, and the tyre was flatten for just a week ride. When I took it back their crew said need one day for inspection. And they found their is the defect and cant fix it cuz they found the stem is leaking air and they cant fix it and it wasnt on warranty! He asked me bring it to PB TECH for fixingfrom my guts I dont think its a proper solution. I just found another e scooter repair shop with parts to fix it. It seems they have poor after sales service (they dont even repair the defect product themselves!). I would not recommend this place to anyone I knowIm really sad for this because I save every bucks to get my e scooter. When I purchased it the crew doesnt tell me anything like have to maintain tyre pressure as well. I think they are just some young guy working in a warehouse but not even have knowledge about the e scooter through. I suspect any crew and owner from the office is just not offer good service at all. Dont waste your time so call they said they sell the cheapest e scooter in Auckland, but it dont worth any penny if you will get a product without quality control and after sales services If this issue exist before I got the e scooter, I think I will just skip it and go for other reliable vendor.
Apr 26th, 2023

DO NOT BUY FROM THIS PLACE!!! I bought an e-scooter in November 2022. After 3 rides, the motor died. Returned it and it was going to take months to fix. Never heard back. I contacted them and asked if I could upgrade. Finally got a new model. A few weeks later, the tire went flat. Took it back and they said theyd call me. Didnt hear back. Finally picked it up and they charged me $70 to fix it. HORRIBLE customer service and dodgy products.
Apr 19th, 2023

Small shop..tidy..unfortunately the product I wanted mi Da to look an Try..had a Flat battery!! Not helpful at all! Long way for nada Their loss..
Mar 24th, 2023

Our son saved up for an hooverboard that only after a few weeks use went up in smoke due to electrical faults. Now Hooverboard NZ are not retuning our calls or emails. Absolutely appalling service and no care whatsoever.
Mar 12th, 2023