McDonald's Pukekohe

May 4th, 2023

May 3rd, 2023

Hi , i just came from DT and got to McChiken medium combos ,i asked for extra sauce but ended up having misunderstood and got no sauce on burger. We just ate because we were driving towards Hamilton and couldnt came back .
Apr 29th, 2023

Zero stars. Hands down the worst Mc Donalds has to offer! food consistently over cooked, cold or just plain incorrect, and that is if they even serve you. 24 Hr advert is false and misleading as I have attended 5 times in two weeks to be told four times they weren't open and once just to be ignored in the drivethrough while the staff made tiktoks in view zero management, zero customer satisfaction.. other times you sit in the drive through for an hour watching the kids yell and swear at each other while nothing gets done. (Not enough space to karen out on how sub standard this store is) Just shut it down and stop false advertising. You're the only hospo available geographically for miles and you severely waste you're customers time, fuel and money when they should just go to Bombay or Mercer!
Apr 21st, 2023

The staff get less engaging every time I go. This time I ordered at the machine (none of which were printing receipts) and waited for my number. I saw the lady with the headscarf look in a bag and call my number out. Before I even moved, she walked away leaving the bag open. I had to check the food was there because I assumed she was getting the rest, but it had everything. She was just walking away and leaving it open. Then I had to find my two drinks in a number of drinks that were building up on the counter I guessed from the colours of the drinks inside I chose my coke and l and p. Whoever manages this McDonalds needs to focus on customer service training. None of the staff on the night I was there said a word to any customers. They called the number and walked away. They dont even confirm that the food is being picked up or if the person grabbing it is the actual orderer.
Apr 21st, 2023