Vodafone Pukekohe

Apr 19th, 2023

Feb 14th, 2023

Great store.
Jan 17th, 2023

Great service from the two guys at the store today sorting out our iPhone issues - nothing was a problem. Thank you
Dec 8th, 2022

I have a complaint to Make that happened on the 27th of February. This was a health and safety incident, my son and I went into Vodafone in pukekohe. My 2 year old 11kg-14kg son touched a shelf in the shop with phones other stuff on it and it all fell on top of him. The shelf didnt have any sign saying do not touch on it. After the incident my son was not sleeping and he was crying every night and my wife and I were up all night looking after him, my wife and I are full time workers and my wife had to stay home to look after my son for 3 weeks. I rang the 0800 number and they didnt know about the incident and didnt even make an incident report. They then asked for my phone number but didnt ring or text me I had to text them. They then called me on the 28th of march after a whole month and they said that my son was swinging on the shelf and continued to give me attitude and not communicate with me. I explained to them that we have had to take time of work and have had to take my son to the doctor multiple times and they asked me for proof of a doctors report. They then continued to tell me that it was not that serious and said to me your son is alive not dead. Where was the health and safety in this incident. We are paying high tax but where is the law. I was just calling because I just wanted to make sure that the work place was safe and to make sure that it wouldnt happen again to another small kid or an old person. Thanks
Mar 28th, 2023