Just Rentals Mreinz

Excellent and professional service. Sylvia and Courtenay are great to deal with. I had a problem with a leaking tap and a plumber was out to fix it in a couple of hours.
Jan 4th, 2023

Communication with these guys is quite painful. As a landlord for a short time, their statements don't make sense and they struggled to explain them. I was asking so many questions about their service, because they didn't explain things well. They need a better email system. They really need to improve things if they want to continue to run a business. I wouldn't recommend them to anyone - landlord or tenant.
Dec 14th, 2021

I have been with Just Rentals now in 2 different properties over 4 years and found them to be fantastic property managers who are diligent, respectful and professional in every aspect of their job. We have never once had any issue with any repair request or confusion around any detail of our lease, and they've provided an exemplary service that has made our time living in Auckland a breeze. I couldn't recommend them more as a tenant.
Oct 4th, 2021

Never rent with these people. They are so lazy, unreliable and unproffessional. I was the lease holder for a property they rented out and although the landlord was doing illegal renovations on the property which I did not give consent to they provided me with no support. When I asked about a rent reduction due to the renovations I was told the rent was already relatively cheap so we didn't need one. Also while I was there they failed to inform me of the rent increase which increased by $80 a week -they apparently they sent the notice to the previous lease holder. They allowed random people to come through and fix problems with the house which were never fixed properly and I had to get in several times before the problem was sorted. One of these 'tradespeople I was told was the husband of one of the women working at Just Rentals. They also didn't update my contract to take into account new rental property laws. It makes me wonder what they do with their day if and they actually work or not.
Oct 1st, 2021

Great agency
Aug 4th, 2021