Jay Jays

Just brought pants for a Christmas present, and the workers were too busy talking to much to each other on there own buz they forgot to take the security tag off the pants!!
Dec 22nd, 2022

Oct 31st, 2022

Hi I Ive been trying to order 2 pairs of jeans in New Zealand online, but its an Australian website which sux, so if my sizing is incorrect then it needs to go back to Australia for returns, Can we have a New Zealand website for JayJays please it would be so much easier and it is the way of the times now!
Jun 11th, 2022

I wouldve liked to have come to Jay Jays when they were open before work because according to Google Jay Jays Bayfair is open 8am to 6pm. I arrived at the front of the store at 8:50 and the whole thing is shut no lights on or anything! Change your times to when youre actually open or get staff for when youre supposed to be open
Apr 21st, 2022

Horrible service! Racial profiling. On Thursday 12/01/23 4 young kids aged 10-15 all Mori (involved in youth council, good kids) were enjoying their day trying on items and had left the store to go to the food court to get something to eat and they were approached by a security guard telling them to go back to the Jay jays store because the workers assumed they had stolen something and wanted to check their shopping bags. How embarrassing! Why not ask them in the shop before they left the premises!? They were then escorted back to the shop with a vast amount of people staring at them through the mall and they were so embarrassed. The kids willingly gave their bags to be checked and when the workers found nothing they didnt offer an apology at all! I am so appalled with this behaviour it is unacceptable! Disgusting behaviour from the Jay Jays staff which shows me you do not teach them any values! Thankfully the security guard had apologised to them. My question is why not stop and ask them before they left the store!? Why embarrass them and make them out to be criminals when they didnt steal anything!? Please teach your workers to be better human beings to avoid this in the future and if they have any doubts, have the decency to go up and ask. The kids are now traumatised and do not want to shop in Jay Jays let alone Bayfair anymore!
Feb 2nd, 2023