Skechers Papamoa

I have been into the Papamoa Skechers store twice in the last week. The first time I was alone, and I had a quick browse around the shop. I was looking for 4 pairs of shoes for my children. I was in the store for around 5 minutes before I had to go - it was stifling hot!! I really needed the shoes so I went back a couple days later with the 4 kids in tow. As soon as we walked in, we were hit with what I can only describe as a sauna like heat. The kids started complaining instantly and so I hurriedly tried to find what shoes would suit but after maybe 2 minutes, we couldn't bare it! I had sweat beading on my forehead. The staff were lovely and helpful (well helped as much as they could) but I had to excuse ourselves to leave. Staff said there is no AC or something along those lines, and apologized profusely. I'm sorry but you've just lost probably $400 or more worth of sales. Would love to come back at some point if you can sort the issue? I usually bring my 87 year old grandma in to purchase shoes too but she would not survive!
Mar 17th, 2023

Austin was incredibly helpful!
Feb 19th, 2023

Love this shop. Shoes are brilliant.
Jan 11th, 2023

Customer service needs attention.
Nov 3rd, 2022

Oct 31st, 2022