Skechers Papamoa

Austin was incredibly helpful!
Feb 19th, 2023

Love this shop. Shoes are brilliant.
Jan 11th, 2023

Customer service needs attention.
Nov 3rd, 2022

Oct 31st, 2022

I have been into the Papamoa Skechers store twice in the last week. The first time I was alone, and I had a quick browse around the shop. I was looking for 4 pairs of shoes for my children. I was in the store for around 5 minutes before I had to go - it was stifling hot!! I really needed the shoes so I went back a couple days later with the 4 kids in tow. As soon as we walked in, we were hit with what I can only describe as a sauna like heat. The kids started complaining instantly and so I hurriedly tried to find what shoes would suit but after maybe 2 minutes, we couldn't bare it! I had sweat beading on my forehead. The staff were lovely and helpful (well helped as much as they could) but I had to excuse ourselves to leave. Staff said there is no AC or something along those lines, and apologized profusely. I'm sorry but you've just lost probably $400 or more worth of sales. Would love to come back at some point if you can sort the issue? I usually bring my 87 year old grandma in to purchase shoes too but she would not survive!
Mar 17th, 2023