Alamo Rentals

Absolutely disgusting. Please do not book with this company. Please avoid this company. The receptionist was disgusting and rude. She did not seem to be happy working there at all. She just not happy and not friendly. When you talk to her, you feel like you owe her million dollars. Booking reference: 733155809 I went there on 11/04/2023 at 1:50pm to pick up the car, she said she needed my credit card for $200 deposit. I said I only got debit cards and cash. She said NO. I said I can call my friend in Melbourne and provide his credit card to help. She said it has to be face to face. I said I have cash to pay, she said WE DO NOT HAVE A TILL HERE. I was like you got to kidding me, you running a business, you dont have a till? I asked to speak to her manager for help because I was so stressed. She also said NO. She said: you can check with other companies here to see if they have a car for you. So she did not even want my business. PATHETIC. All I want to say is, she just not wanting to provide any support considering I am an international tourist. I wanted to ask her: how did you manage to get employed from the beginning? How? I really wish this company to investigate this case. If she is there to work continuously. This company will only get more and more negative feedback from the customer. Good luck.
Apr 13th, 2023

Out of all car rentals I would most recommend great company fast book in has a great online book in service an fast with e-mail reply. They have every car to suit you. All up to date models too. Will be renting from them next time
Dec 27th, 2022

Brilliant, the chap who rented our car to us was brilliant. Fast efficient and super friendly. 10/10
Nov 23rd, 2022

Go for it. Fab car for a budget price and great customer service at ChCh Airport
Jul 18th, 2022

We hired a car for 4 days in Christchurch, my staff member was pressured into getting 'extra insurance' for the 4 days, he only had 44 kms to drive the entire time but with extra insurance this ended up costing nearly $600 ($60 per day for the insurance!!!!) this was for the cheapest, smallest car! I would not recommend at all, get an uber instead!
Jun 15th, 2022