Orange Rentals - Christchurch Airport Rental Cars New Zealand

I rented a Toyota Aqua with Oranage Car Rental through NZ Car Rental last minute. The staff were very professional and helpful. The process was super easy, and everything was online. The Christchurch owner picked me up from my accommodation. He was very welcoming and willing to help me with the rental. The car I drove was terrific and very economical too. Dealing with them made me feel like I borrowed a car from my long-term neighbour, who was super friendly. I was dropped off at the airport when I returned the vehicle. The whole process was smooth. I highly recommend Orange Car Rentals / NZ Car Rentals Christchurch.
Apr 9th, 2023

Patrick Harris Wellington rented a car from orange rentals from start to finish found the service and price great would use them again very friendly staff
Jan 14th, 2023

Beware this company rents used imports that have been owned by smokers, they then charge a cleaning fee of $257 claiming you have smoked in the vehicle. We dont smoke! Suggest you hire from a reputable hire firm.
Aug 29th, 2022

Good service great team
Jun 18th, 2022

A.k.a. New Zealand Rent A Car Staff are nice but unfortunately the car was not and the company doesn't appear to care about it's customers. Lights on the dash came on randomly, the heating struggled to adequately warm the car and the defoggers struggled to clear the windows even on full blast. Worst of all there were a number of tears in the rubber sealing around the boot so any time you hit 60kph it would start emitting a loud squealing noise like a kettle boiling. Pretty nerve-wracking after a few hours. Called to see if they could switch the car but they had no replacements and nothing the staff could do. Ended up being forced to end our trip and return the car 4 days early due to the government mandated lockdown. Enquired about a refund for the unused days but this was met with a hard no. No offer of using the remaining days at a later date either. All in all a pretty sub-par experience. I guess you get what you pay for. Next time I'll stick with a more reputable company and recommend others avoid these guys as well. Shout out to the staff who were friendly and tried their best even though they were unable to do anything due to company policy.
Mar 7th, 2022