Christchurch Nissan

Apr 2nd, 2023

Very good customer service
Apr 11th, 2023

I was hoping change of ownership would improve the service. Still don't reply or try to help. There are many issues in the service department The biggest dis service to the department is the manager(T) over 5 years now dealing with cockram and now chch Nissan, he is the face of the department and is not a good one, he is unwelcoming and abrupt. For example we explain to the receptionist the issue, which we have discussed with tony, yet he doesnt say hello he doesnt say hi yes I spoke earlier to you Earlier, instead he ignores you and lets you spend 10-15 minutes explaining it to the receptionist when he is sitting 3 meters away. Its almost like management goes out of there way to make you feel uncomfortable and made to feel like your bothering them when you are spending $700 etc on services Communication between garage staff, management and then relayed to reception is extremely poor The most annoying point of the whole episode is getting your vehicle at the end , after I take care of my $60,000 vehicle it is returned half clean, dry washed scratches, tyre shine on half the rims, all trim cleaned about 30%, 70% still dirty its like the final kick in the teeth after yet another poor experience . This has happened 5 times now and then you say bring it back and we will clean it 1. I dont trust you to do a proper job, 2. It should be done first time I had a dash cam set up at my last service $720 it showed 30 minutes with the bonnet up, 12minutes cleaning 5 minutes parking When I checked my levels some were below minimum, I asked why they werent topped up and they said we dont check on such a new vehicle ???? Iv lost hope and ecstatic my warantee runs out in September
Apr 10th, 2023

Nice coffee as well..
Apr 4th, 2023

Got a 96 primera from here. It's totally epic and cool already unbolted the exhaust sounds sweet. Need to use my own speaker cos the ones in the car aren't that good. Fair enough for an old at though. totally cool. excellent. radical. party time
Apr 3rd, 2023