Garden City Dental

To say thanks, same day appointment, but what has stood out is how kind, caring and compassionate receptionist was. There are a few unkind reviews about her but she was amazing on the day, and i rang back day 3 as swollen still, she explained about the wound and took time to reassure me its to be expected as well as to let me know they open over Easter.
Apr 2nd, 2023

I've got a wisdom giving me troubles and am in the process of getting it out with Garden City Dental. Had a couple of fillings done in the meantime. Amazing staff and prices and have had positive experiences with both the dental and reception side. Kindness all round, so happy I went with them :)
Apr 1st, 2023

I have had absolutely fantastic treatment and care from Ben Taylor and his assistant on removing difficult wisdom teeth today and a couple of years ago. Prior to a tooth removal, I actually enjoyed the experience of the descale and filling I had today. My experience with the reception staff has also been positive in all communication with them on both the phone and in person. It can take some time to get an appointment, which is not surprising in the health sector currently, but they are worth the wait. Thanks for your wonderful care team. :0D
Mar 12th, 2023

Although I have been going to Garden City Dental for years but today is the worst day. A week ago I had the second wisdom tooth removed on the left bottom. I experienced terrible pain the following day onwards. Thinking that it is normal after the tooth extraction so I took pain killers for 7 days but I didnt get any relief from the pain. I rang up and I was told to see the dentist as it may be due to dry socket. I have never heard of this before as this is the first time I come across dry socket. I was booked on 5 May at 2pm. The reception woman with a foreign accent was very rude to me. She kept on saying they are opened 24/7 and I should have known about dry socket and ring them. I said I DONT KNOW ABOUT DRY SOCKET and I thought the pain was due to the extraction. I had to RAISED my voice on this rude woman who doesnt showed any empathy at all and indirectly blaming me that it was all my fault and she said they are not to be blame. I never said I blamed them. I just asked to changed to another dentist as I am not on the same page with the dentist who extracted my wisdom tooth. I DID NOT BLAME THE DENTIST but this foreign accent woman kept saying IT WAS NOT THEIR FAULT. SHE KEPT REPEATING THAT MANY TIMES AND SHE PUT WORDS IN MY MOUTH. I AM VERY SICK OF GETTING THIS TYPE OF TREATMENT. EVEN my husband said this woman looked very hard and unfriendly. I agreed with him a 100 per cent. She was rude, not forthcoming and indirectly blaming me for everything. I really dislike such kind of unprofessional person who was defensive and offensive.
May 4th, 2023

First visit to a dentist in Christchurch from Australia and have balked at the $280 price tag for a filling. It was also a small filling as per the dentist. I was uneasy the whole time, my dentist was not very personable and did not help me feel comfortable. I have no issues with going to the dentist and recent work in Melbourne done included several fillings and a wisdom tooth extraction which gave me no problems. I left this clinic shaking and crying. I required two lots of extra numbing as I could feel the drilling, this could be due to my tooth or the placement of the numbing injection but this has never happened to me before. My entire side of the face was numb including my eye ball and towards the end of the filling I was shaking and had gone very quite. Neither the dentist nor the assistant noticed and when finished just ushered me out the door as we had gone over time trying to remove a lip in the filing that had just been completed. The receptionist asked if I was ok but attempted no follow up or even looked me in the eye. I got to the car and cried. Now 4 hours later am starting to have the anaesthetic wear off more and have pain in my jaw and significant discomfort opening my mouth. I emailed the practice this morning but have not received a response. I should have read some of these reviews before attending!
Apr 13th, 2023