Christchurch Casino

May 4th, 2023

May 3rd, 2023

May 2nd, 2023

We had come here in a group of 4 for a quiet birthday. Door security don't know how to do proper intox checks or were just extremely bored on a monday night. Safe to say we won't be back. After being insulted and embarrassed. A group of 4 and your door staff picked on our friend who had only had 1 full drink. None of us were drunk. It was blatant discrimination. We were quiet, walking straight and talking fine. You picked on someone for their speech and you should be ashamed. This is also the second time I've been harassed here for absolutely no reason by the same staff. Would highly recommend getting security that know how to do their job while holding professionalism and customer service. Instead, they're on a power trip, harassing people and when I asked a reasonable question, I had one reply "do you act like this at your job" (I work in security) to which I replied "act like what?" He then said "rude". At no point was I being rude, disruptive, disrespectful or causing a nuisance. Nor would I ever treat/speak to someone the way your staff did to us, at my job. We just wanted to enjoy our night and had come out to come here as no one I was with had been and they wanted to check it out. We won't be back and I wouldn't reccomended coming here. (We don't seem to be the only one in the reviews that have had problems with what sounds like the same staff.) Your missing out on good customers because of them.
May 1st, 2023

May 1st, 2023