The Athlete's Foot Riccarton

Such disappointing service from a place I have shopped from before. Have spent nearly $600 there in less than 2 months only to come out with an injured knee, a pair of shoes I cannot use and a pair of shoes that I didn't want. I will not be shopping there again and I will not be recommending.
Mar 6th, 2023

We were recently buying shoes for our three-year-old son. From the outset, the staff member who served us Quintus B was very attentive, patient and thorough, and he took the time to relate to our son, which made the process better still. Even when the shoes had to be returned due to a manufacturer's default (nothing to do with Athlete's Foot), the replacement process was seamless with clear communication throughout. When I asked the best way to leave positive feedback, Quintus seemed taken aback in an unnecessary but endearing display of humility. Up there with one of the best customer service experiences in memory and deserving of recognition. Thanks again, team!
Mar 3rd, 2023

Placed an order online and received a pair of running shoes that had signs of wear on the soles as well as heel padding and smelt like someone else's sweaty feet. I contacted support and got a reply 6 days later suggesting I go into a store so a staff member could inspect the shoes before "advising of a suitable solution". Unfortunately it was not possible for me to go into a store and frustrating that it would be necessary after purchasing what were supposed to be new shoes. I would hesitant before buying from this store again.
Feb 1st, 2023

Very helpful staff and easy to find and had what i needed
Dec 23rd, 2022

Great friendly service. Knowledgeable staff with a good sense of humour.
Dec 16th, 2022