Nike Riccarton

I had the worst service at a store for a long time, after serving myself Jayden finally came over, the jacket I tried was super high and I had difficulty reaching myself. When he approached with no smile and the barest of greetings. I gave him the jackets not need, we had found the correct size and had already decided we would like to buy it. Jaydens reaction was pause as if to say cant you put them back yourself, he finally took them from me. It was really unprofessional, when I gave him the jacket saying I would like to please purchase. He didnt want me to hand it to him (gee I thought he was supposed to sell clothes) and as he walked away to put something back he grumbled about putting it on the counter. When I paid Jayden didnt even say thanks and have a great day. 101 customer service fail!!! I will never shop in the Riccarton store again! Other shoppers I dont even want to give the store a 1x star but was unable to post without it
Jan 27th, 2023

Stopped in to look at running jackets. Im no expert but Elia showed me a couple of great options in different sizes and left me alone to figure out what works for me instead or hovering or being pushy. They didnt have the right size but he arrange for one to be shipped from a different store, it arrived today, Im stoked with my purchase, thanks Elia
Apr 29th, 2023

We had Reuben help us today at the Riccarton store and he was extremely helpful and patient helping us to try different styles of shoes. We have been to about 8 other shoe stores this week and have had little to no help. Reuben exceeded our expectations and gave us honest helpful customer service. He listened to our needs/wants so well to give me options that suited what I was after. Will definitely be back to get more help. He wasnt pushy at all but was so knowledgeable about his products as well as other alternatives on the market. He made us feel very welcomed and comfortable in his store. We will definitely go to see him again next time we are after shoes!
Apr 18th, 2023

nay
Apr 11th, 2023

Yas
Feb 22nd, 2023