Castle Parcels Christchurch

Excellent customer service from Jasmine! She could not have been more helpful, even contacted the driver, was so friendly, great representative for Castle Parcels!
Apr 22nd, 2023

I must admit after reading all the negative feedback I was abit worried about receiving my parcel at all anyhow it arrived OVERNIGHT from CHCH - DUD and it was even delivered to my doorstep couldn't be happier!
Apr 17th, 2023

The parcel was picked up in Rangiora on 3/4/23 to be delivered to me in Christchurch. Unfortunately I was told the driver could not locate the parcel and probably gone missing. This is unacceptable as the parcel wasnt from North Island or overseas. Castle Parcel owed me an explanation. They never responded to my email. When I rang the staff member said she contacted the driver but driver doesnt know about the parcel. Completely hopeless and pathetic. Its getting on my nerves. Such a mistake shouldnt have happened. It seems like they have couldnt care less attitude. Everyday I have been calling. Same reply. Dont know where is the parcel. I am getting very angry and sick of them. Useless courier!!!
Apr 6th, 2023

Brilliant service. Speedy delivery and efficient tracking updates. Huge thanks
Feb 26th, 2023

Booked a pick-up in Christchurch, 9 days and multiple assurances that it will be collected, my parcel is still sitting there :(
Feb 24th, 2023