NZ Post Shop Ferrymead
Hours
Chamber Rating
-
James
Rather unpleasant older lady at counter, midday, ...oh well.
Apr 25th, 2023 -
James Quaid
Apr 23rd, 2023 -
Rach Harmon
Apr 5th, 2023 -
Paul
On the 7th of December at around 3:44pm I went to the Ferrymead Postshop Christchurch to get a quote to send an item to Tauranga I had sold on Trade Me. Nic served me and after measuring and weighing the item quoted $17 which I was happy with I even wrote $17 on my parcel in pen. After I received payment from my purchaser for the item and freight, I returned the next day around the same time. Nic again stated $17 for regular post but when I got home, I noticed I had been charged the courier rate of $31.20 I returned to the Postshop on Friday morning the 9th of December and spoke to Nick about being charged the courier rate 0f $31.20 instead of the standard delivery rate of $17. Nik stated that he could do nothing about it as he no longer had the label and the parcel was already gone. I responded that its not my problem that I had been charged the wrong rate. Nic then stated that I had agreed to pay the amount when I used my credit card and that I would have seen it. I stated that I just paid it and then realised later that I was not wearing my prescription glasses so would not have seen it. At that point Keri who I think is the Manager interrupted in an angry tone I will pay the $14 dollars if it bloody well shuts up, youre moaning. I then replied to Keri if thats an appropriate why to speak to a customer? and left with the Sending with NZ Post Pamphlet about getting a refund from Nic.
Jan 6th, 2023 -
theeasternfamily
Dec 13th, 2022
Contact Info
- 64800501501
Questions & Answers
Q What is the phone number for NZ Post Shop Ferrymead?
A The phone number for NZ Post Shop Ferrymead is: 64800501501.
Q Where is NZ Post Shop Ferrymead located?
A NZ Post Shop Ferrymead is located at 1005 Ferry Rd, Hillsborough, CAN 8023
Q What is the internet address for NZ Post Shop Ferrymead?
A The website (URL) for NZ Post Shop Ferrymead is: https://www.nzpost.co.nz/tools/postshop-kiwibank-locator/location/131194-nz-post-shop-ferrymead?utm_source=google_my_business&utm_medium=organic&utm_campaign=store_location%20&utm_nooverride=1
Q What days are NZ Post Shop Ferrymead open?
A NZ Post Shop Ferrymead is open:
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 8:30 AM
Q How is NZ Post Shop Ferrymead rated?
A NZ Post Shop Ferrymead has a 1.0 Star Rating from 3 reviewers.
Hours
Ratings and Reviews
NZ Post Shop Ferrymead
Overall Rating
Overall Rating
( 3 Reviews )James on Google
Rather unpleasant older lady at counter, midday, ...oh well.
James Quaid on Google
Rach Harmon on Google
Paul on Google
On the 7th of December at around 3:44pm I went to the Ferrymead Postshop Christchurch to get a quote to send an item to Tauranga I had sold on Trade Me. Nic served me and after measuring and weighing the item quoted $17 which I was happy with I even wrote $17 on my parcel in pen. After I received payment from my purchaser for the item and freight, I returned the next day around the same time. Nic again stated $17 for regular post but when I got home, I noticed I had been charged the courier rate of $31.20 I returned to the Postshop on Friday morning the 9th of December and spoke to Nick about being charged the courier rate 0f $31.20 instead of the standard delivery rate of $17. Nik stated that he could do nothing about it as he no longer had the label and the parcel was already gone. I responded that its not my problem that I had been charged the wrong rate. Nic then stated that I had agreed to pay the amount when I used my credit card and that I would have seen it. I stated that I just paid it and then realised later that I was not wearing my prescription glasses so would not have seen it. At that point Keri who I think is the Manager interrupted in an angry tone I will pay the $14 dollars if it bloody well shuts up, youre moaning. I then replied to Keri if thats an appropriate why to speak to a customer? and left with the Sending with NZ Post Pamphlet about getting a refund from Nic.
theeasternfamily on Google
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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