Metropolis PM

We rented a townhouse through metropolis and while the tenancy itself was fine, felt overall communication lacked especially following up issues on the brand new building. BUT since leaving over a month ago weve had no updates on bond refund which our property manager was supposed to organise, and trying to track her down had been a nightmare. Only to find out she has left and the refund forms didnt even get sent through to officials... great. Bad communication and they did not seem to care when I finally got in contact with someone from the company. Wont be dealing with them again!
Aug 22nd, 2020

Great experience very quick and efficient in responding at your queries.
Jun 14th, 2022

Excellent company to deal with. Candi Bruce was my property manager and was always great with communication and dealt with any issues promptly and fairly. Property was really well presented with excellent fittings and equipment. Would recommend.
Feb 2nd, 2022

Rented a house under this property management company, must admit that initially they were pretty easy to deal with, but soon realised they were not the so helpful. Specially when we told them that we would be moving out as we bought a property. Rather than the company we felt like it was the staff member that we were dealing with, she tried her best to hang on to the bond, was very rude through out the moving out process, told us to refer to a bond saving list which we were never given with the documents we initially signed. Would not recommend.
Jun 12th, 2021

This company is a total shambles from start to finish. The communication, lack of follow up, ability and professionalism of this company is unbelievably poor. I've had so many issues with Metropolis Property Management Chch, I decided to bring the issues to the attention of their parent company, (who offers a package deal approach when purchasing homes from them) and I haven't had a response from them either, (which is more disappointing than the disaster that Metropolis is). My properties are now with another property management company and already, there are polarizing differences.
Mar 7th, 2021