Heron Campers Christchurch Depot

They cancel our reservation after we arrived here, they laugh on us because our accent, such a bad experience
Feb 13th, 2023

Excellent service and a real quality van with everything you need. We spent two months travelling in it and it was brilliant and any questions we had the team at Eurocamper went above and beyond for us. Would recommend this company and their vans any day!
Apr 13th, 2023

Mar 29th, 2023

Thank you so much for everything. For us everything worked out very well. The only thing what can be better is the response time on emails.
Feb 17th, 2023

This rental company is a joke. Van is barely okay. I had a fresh water leaking tank, broken inside table and malfunctioning fridge. I emailed them about the fresh water tank and the broken inside table but they completely ignored me. I then wrote about the malfunctioning fridge and they kinda tried to find a solution. Of course nothing happened for the fridge. Not to mention they completely ignored the fresh water tank and inside table problems. It's been 2.5 months since I filled for a refund and nothing has happened. I obviously had to harass them to barely get half of an answer. And I'm still waiting on my refund. On top of that, they told me the fresh water tank leak and broken inside table aren't eligible for a refund because it could have been fixed during the rental. It could have been, it's just very difficult when customer service completely ignores you. Useless customer service. Just hope you don't get any problem during your rental because you are on your own.
Feb 14th, 2023