High Street City Health

Very good surgery. Although Sonya the receptionist can come across a bit cold at first, she is actually super nice, as are all the other ladies. I don't rate the nurses here quite as much as some other practices, skillwise, but Dr Siew Siew Chua is a wonderful female doctor who makes you feel at ease with any issues (ladies, I'm talking to you). Dr Mick Ozimek has quite a blunt and unemotional bedside manner (which may be good for some people but offputting for others) but he is very experienced and a very, very comptent GP who I would also highly recommend. I have also had good experiences with Dr Tim Wilson and with Dr Jacqui Laney. It's a great clinic where they can almost always fit you in on the same day with someone. Easy referral to the Nurses and Physios, and there is a Pharmacy right next door. There is always parking (with extra out the back), and I know a number of people who continue to attend here, despite moving further away, as do I.
Apr 14th, 2023

Left a voicemail for a repeat prescription per their policy. Followed up the next day as it hadn't been sent to my pharmacy and the nurse scolded me for not being more organised and made it out to be my fault they hadn't done their job. Made me feel ashamed to need the medication. Spoke to the manager who defended the nurse and took her side. Said nothing could be done. Strongly suggest ANY other doctors clinic. This practice still doesn't integrate with manage my health either.
Mar 30th, 2023

Been seeing dr tim for 15 years happy ginny his nurse is excellent get scropt faxed off when u are working makes it easy well done guys High st after are usless I rang got nurse told me not her job to help I hung what joke this woman should be fired
Mar 25th, 2023

I have been going to this practice for 45 years. I have try to keep to the same doctor when possible. From Ken to Tim, then Peter, and Graeme and finally with Mick. I have never been in a position of fear. 3 people decided to gang up on me. . I suffer from mental illness and if this is how medical practices treat such people. Nasty human nature. I hope this changes. They have been amazing most of the times... Just didnt need to be spoken down to and belittled in a public arena. My state of angst became one of of fear and public humiliation . I now feel like an unwanted client, sad after 45 years of wonderful care. Sonja I love to bits , she is a delight.
Mar 13th, 2023

Went first time and I had very outstanding experience with them. I really want to thanks doctor with all the staff being so supportive and helpful and really appreciate the lady at front Frances being so calm helpful and impeccable.
Jan 22nd, 2023