WAM

The triage nurse was very friendly and efficient. But the treatment I received from the doctor was definitely not service with a smile. Felt like a burden to the doctor. Super expensive too.
Apr 12th, 2023

Disgusting Doctor care. I went to whanganui WAM as I had been experiencing a lot of pain in my side for days. They confirmed that I had a kidney infection and sent me home with no antibiotics or treatment. I came back a few days later as the pain had gotten worse and I was struggling to breathe, a new doctor told me Id developed pneumonia since my kidney infection had spread due to being untreated. I ended up on antibiotics for 3 weeks.
Dec 12th, 2022

Absolutely appalling phone manor! Called this morning to see what the wait times were like for my 4 year old son .. as was weighing up where to go to be seen asap and the woman on the phone not only grunted at me, laughed at me when I asked approx time or people that were there.. I totally understand you can never tell how long every patient would need but was asking for an absolute guess based on how many people were there- as hes 4, was bleeding she was incredibly rude, talking under her breath and behaved like I ruined her day at 8am. Needless to say, I went elsewhere. This woman should not be dealing with the public let alone patients or someone stressed or in bad health.
Oct 2nd, 2022

Compared to my last experiences back in 2013-14 the doctors now in 2022 have been excellent listeners. Thank you.
Aug 22nd, 2022

Very disgusted as to how I was treated by medical nurse, I am mask exempt and was told to either wear a face shield or wait in my car, I have a knee injury and am not sick at all.
Aug 22nd, 2022