Positive Electrical & Security (2007)
Hours
Chamber Rating
-
rienpheb phebrien
Jun 19th, 2021 -
Rudie Odendaal
Nov 28th, 2020 -
Lisa Draisey
Apr 1st, 2019 -
Robyn Linton
We have loyally used Positive for the past 10 years since our new house was built, to replace several light switches, install extra power sockets, install two outdoor electrical sockets for our spa pool and outdoor entertainment area to name a few. Recently we needed another switch replaced in our bathroom so we called Positive and to our surprise found that we no longer existed in their database because they have updated their system. I gave our details again, sent in a photo of the previous switch they had installed so they could supply the same type and happily booked two weeks in advance of the install. We live a short 4.5km from Positive's depot so well within the CBD. Their invoice was nothing short of alarming to find we had been billed for an hours work when the technician was on site for a cool 15 minutes. When I called to query the charge I was told they would check the GPS in the vehicle and come back to me. They were very efficient in calling me back to advise that the tech had to pick up the switch on the way and it was about 15mins there and back, then I was advised they usually charge an hour standard for a call out anyway even though his was not communicated at any time! I asked why it was considered a call out when I booked two weeks in advance and to top it off they had all this time to order in my switch, yet the tech had to pick it up on the way! Not the way to treat your loyal customers "Positive" and rest assured we won't be using you again in the future.
Jun 9th, 2017
Contact Info
- (649) 438-8832
Questions & Answers
Q What is the phone number for Positive Electrical & Security (2007)?
A The phone number for Positive Electrical & Security (2007) is: (649) 438-8832.
Q Where is Positive Electrical & Security (2007) located?
A Positive Electrical & Security (2007) is located at 43B Commerce St, Woodhill, NTL 0110
Q What is the internet address for Positive Electrical & Security (2007)?
A The website (URL) for Positive Electrical & Security (2007) is: http://www.positiveelectrical.net.nz/
Q What days are Positive Electrical & Security (2007) open?
A Positive Electrical & Security (2007) is open:
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 7:30 AM
Thursday: 7:30 AM - 7:30 AM
Friday: 7:30 AM - 7:30 AM
Q How is Positive Electrical & Security (2007) rated?
A Positive Electrical & Security (2007) has a 3.3 Star Rating from 3 reviewers.
Hours
Ratings and Reviews
Positive Electrical & Security (2007)
Overall Rating
Overall Rating
( 3 Reviews )rienpheb phebrien on Google
Rudie Odendaal on Google
Lisa Draisey on Google
Robyn Linton on Google
We have loyally used Positive for the past 10 years since our new house was built, to replace several light switches, install extra power sockets, install two outdoor electrical sockets for our spa pool and outdoor entertainment area to name a few. Recently we needed another switch replaced in our bathroom so we called Positive and to our surprise found that we no longer existed in their database because they have updated their system. I gave our details again, sent in a photo of the previous switch they had installed so they could supply the same type and happily booked two weeks in advance of the install. We live a short 4.5km from Positive's depot so well within the CBD. Their invoice was nothing short of alarming to find we had been billed for an hours work when the technician was on site for a cool 15 minutes. When I called to query the charge I was told they would check the GPS in the vehicle and come back to me. They were very efficient in calling me back to advise that the tech had to pick up the switch on the way and it was about 15mins there and back, then I was advised they usually charge an hour standard for a call out anyway even though his was not communicated at any time! I asked why it was considered a call out when I booked two weeks in advance and to top it off they had all this time to order in my switch, yet the tech had to pick it up on the way! Not the way to treat your loyal customers "Positive" and rest assured we won't be using you again in the future.
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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