Geneva Healthcare Whangarei

Nov 15th, 2022

Very dissapointed in Geneva cares not turning up when they do they are not doing what they are supposed to be doing Is just a big joke The staff do not have a clue what is going on SHAME ON YOU GENEVA
Jul 13th, 2022

This is the most irresponsible appalling company who are funded to provide support to our loved ones. They have no duty of care and are in breach of the Code of Rights daily. They leave an 81-year-old lady who has a broken hip and a brain tumour unsupported for hours. We never know from day to day whether Mum will receive support. They do not communicate, I phone and phone and am told, "Oh the co-ordinator is not receiving calls at the moment"? or They will call back and don't - really? On speaking with the odd support worker who does show, I asked how she knows what supports are required? She responded with - "Oh you probably already know the communication is bad? I asked if she knows what is in the support plan, she replied No, we don't see that. I am actively looking for another organisation to support my Mum, I have no idea why Whangarei Hospital would choose Geneva as their 'preferred' provider!
Dec 3rd, 2022

Just cancelled my home help, if workers decide to turn up, they don't do there full hours given and complain about what is allowed to be done. My 8 year old could vac better. Total waste of your time. Definitely would not recommend this company
Jul 31st, 2021

Dec 6th, 2020