JUCY Car Rental and Campervan Hire Queenstown Airport

Apr 30th, 2023

Rented a condo from Jucy and it was very okay. The van had enough room for 2 people and luggage and was mostly comfortable. Easy to drive and stocked with dinnerware, linens, pots, and pans. Filling the water and dumping was easy. The van we received was missing the rear table and several of the straps that hold up the window shades were broken, making them unable to be put up. The shade on the top bed had a broken strap and the shade was hanging on us some nights and was very very annoying. There were supposed to be 2 USB charging ports but one had been broken and did not work. We also rented a table and 2 camping chairs. The table was great but one chair was broken and not usable. I mentioned this when dropping it off and they just told me they would check it - no apologies or effort to make it right. Overall, okay.
Apr 20th, 2023

Super easy pick up & drop off, excellent reliable car with no issues, special thanks to Inga for being so amazing!
Apr 20th, 2023

Great service by the team at Christchurch and Queenstown
Apr 9th, 2023

I'm currently writing this review from within our campervan, nearing the end of our trip when we deliver the car in Aukland. The whole experience has been more than amazing. The day that we picked up our ride, there was a problem with my drivers license, which meant that I wasn't allowed to drive that day. This had the potential to ruin our vacation from day one, but the lovely people at the Queenstown office went well out of their way to help us out with suggestions, and they even ended up driving us to one of the closest campings, so we didn't have to rent an Airbnb until the issue was resorted. Then, when we finally were allowed to hit the road after a few days, we found out that our outdoor table was broken. Thankfully we wanted to drive to Milford Sound anyway, so on our way there we took a small detour to the Jucy Queenstown office and got a replacement straight away. Overal the condition of the car was oke. No problems at all with the drivetrain, but some of the interior lights weren't working, and a couple of curtain straps were broken. But being handy with rope, this was easily resolved. Kitchen utensils weren't the best (cooking knives were blunt, and we only had a metal slotted turner which isn't great in a coated frypan) but we made due with what we had. And we felt that the car was missing some storage space, which we solved by buying these plastic kitchen hooks which we placed throughout the camper, so we could hang plastic bags on them, which worked perfectly. So all in all it has been a great experience. Definitely would recommend!
Apr 8th, 2023