Villa del Lago, Lakeside

(Translated by Google) This is the best and most comfortable room we stayed in during our travels in New Zealand. It can be seen that the equipment is well used, the sound insulation of the floor-to-ceiling windows is also excellent, and watching the starry sky at night is also great. If we come here, we will definitely stay for a few more nights . (Original) .
Apr 21st, 2023

Repeat guest. Nice views and friendly helpful staff. Kitchen is well equipped. No traffic noise from busy Frankton Rd which is often an issue with other accomodation places in the area. As a top 1% reviewer on TripAdvisor I see lots of places around the world and this is definitely worthy of the many positive reviews. There are other places with higher spec fitout, but bling does not always mean a better experience. This is a well thought out and very comfortable place. Good access to the lake and foreshore trail. Will be returning next time I visit Queenstown.
Apr 20th, 2023

Very nice view, relaxing but had some quirky issues. No one was ever at the office so if you need anything you have to call. Just having someone 2-3 hours a few times a week would have been helpful. Didn't bother trying to call so maybe it isn't a big deal. Gas fireplace was tricky to get going and we needed the heat while we were there. And access is challenging. We had to park at the top and walk down quite a series of steps to our apartment. Maybe ones located below us would have been easier access. Tried to take out trash at end of stay per rules but all the trash cans were locked up, no one around and we needed to head to the airport.
Apr 6th, 2023

This place is disgusting. We had to spend our first 30 mins cleaning the apartment. Dirty dishes, food marks on furniture, heating unit coated in dust. Greasy cutlery and sticky tables. Bugs on the wall. I really dont know why they charge us a hefty cleaning fee when most parts of the room are filthy. They also dont provide you with tissues nor kitchen towels so cleaning is really difficult. We came in on a Saturday night and left early Monday so it was not even possible to tell the staff about this as no one works during that time. The view is amazing but there are a lot of good views in Queenstown - so skip this place. Would not recommend (obviously). I get they are trying to save money post covid - but dont take it out on the customer.
Mar 19th, 2023

Mar 4th, 2023