Westpac Wanaka

The worst customer service I have ever experienced. I came here to open an account but shortly left without doing so after being spoken to in the most rude condescending way for no reason. The attitude given to me by one of the tellers as soon as I walked in the door was shocking and I am disgusted that Westpac allow their staff to treat potential customers this way.
Mar 1st, 2023

Dec 6th, 2022

8 Oct 2021. Was 1 star. Upgraded to 3 stars because of the professional patient and friendly staff once we visited the branch. Would be 5 stars except for the reasons below: My old mum got locked out of her ac as she forgot her password. When rang the 0800 number waited on hold for 25 minutes listening to irritating condescending hold information. When answered she gave her identifying info. They said they couldnt ID her so she would have to go to a branch. Went to Westpac Wanaka... and they were closed on a Tuesday. They only open 3 days until 2pm. What kind of hick bank only opens 3 part days per week!?
Oct 12th, 2022

Worst banking services i have ever had. Called to leave messages twice, never got a ring back. tryin to sort out the serive over the call centre, was told stuff i want to do need to be in the branch. Branch only opens on the date and time I cannot go at all. great service time that close at 2pm when every still working. Well done Westpac Wanaka
Nov 20th, 2020