Vodafone Centreplace

Purchased a phone and it was faulty, took months and wasted my time with them that I could have spent with family. Issue still not fixed. The managers from contact centre involved and I was ensure the manager from centre place will call me and yet I still have not received any phone calls. Uttelrly useless and unprofessional, they don't know what customer service is, it's all about $$$ and when you have problems is tough luck!!! If I could put 0 star I would and I feel giving them 1 star is too generous!!!
Apr 24th, 2023

Mar 12th, 2023

Feb 12th, 2023

Came over to NZ from Western Australia two weeks ago. We took a trip to Hamilton from 1.5hrs away to get some things done. Jeff assisted us and was absolutely fantastic, really went out of his way to accommodate us when we were in a rush at the end of the day. Definitely recommend him and am so pleased with the service he provided.
Jan 22nd, 2023

I went into the branch this morning to look at the iPhone 14 Pro and was approached by a young guy who seemed very disinterested. I told him I was looking at the iPhones 14's and he laughed and said they were a waste of money, so I asked for the specs of the phones and he said they're all the basicly the same phone. So I asked him which phone has the better camera, and he didn't know. He then siad he hasn't followed the features for years. He was very rude and unhelpful, definatly not the type of person who should be working in customer service.
Jan 2nd, 2023