Club Aqua At Waterworld

Jul 25th, 2022

May 16th, 2022

Dec 15th, 2021

Always great to relax in sauna, steam room and spa.
Oct 28th, 2021

Water world has the most outragous customer service ever, On wednesday 28th of September i had paid for a booking for saturday 1st October 2022 for 3pm till 7pm for the studio room with kitchen and bbq, We go to the studio room at 3pm start setting up for our birthday party which was okaay but I head back to reception to request a worker to locate me to my bbq which was meant to be under the shouter but the worker in charged told me the bbq was broken and theres only 2 working which are being used by a family and i have to wait till 5pm to use the bbq if I want it so i requested that I would love a refund which he didnt mind (keep in mind i had it 2hours) so he should oh given me 30.70 back but he only gave me 15.40 change back i asked him for the rest but he said nope so my mouth went off lol he gave it in the end and I told him i was cooking my meat in the kitchen but half way through cooking it smoke went up and we set the fire alarms not our fault though and then they gave us a bbq to use after the alarms went off lol we cooked at 530pm didnt leave te rapa pools building till 830pm ahaha I will never ever book a venue there again poor and the most unprofessional customer service. Fix your services Water world and upgrade you knowledge cause you need it..
Sep 7th, 2022