ANZ Taupo Branch

Went to get coins out and was at first off put by the lady telling me that it would cost 3 dollars, but then she told me it would be free if I first withdrew 20 at the atm then changed it, for which she allowed me to jump the queue, which I was very appreciative for.
Jan 20th, 2023

Just called into ANZ Taupo and had the best service ever any ANZ branch. Kelly was amazing so helpful and patient thank you so much. Peter Joanne my wife dealt with Joy and had the same amazing service. Both these ladies rock and a real asset to the Taupo branch. Joanne
Jun 13th, 2022

The service is a nightmare. Impossible to talk to anyone at the branch or dont return calls.. Settlement this friday and still no contact made..
Feb 23rd, 2021

Oct 24th, 2019

Sent my brother in there to open a new business account for his new local company. He spoke with Sharne, who was not only rude and condescending, but told him that me, their Auckland business customer, "didn't know what I was talking about" and that they "don't just create business accounts for people in the branch" Needless to say he went down the road to another bank and sorted it straight away. Furthermore, I'll be moving our Auckland business banking to another bank. Disgusting, unprofessional service.
May 11th, 2019