U Residence Hotel Wellington

Apr 29th, 2023

Apr 20th, 2023

We had a brilliant stay at U residence particularly as it is in a fabulous location and is pet friendly! We booked a studio apartment and the room was very large and spacious with plenty of room for my husband and I, our baby and dog. We also had a nice balcony which was great. The location is awesome, close to the waterfront and city centre. We also made use of the parking across the road (35 a day so not cheap but v conveniently located). We saw the staff several times and they were always super friendly and welcoming. We made use of the washer/ dryer in the kitchen but the dryer did not work at all which was super annoying
Mar 14th, 2023

Mar 12th, 2023

I never post reviews, even if I've had a bad experience, but making an exception. Room seemed ok at first but the bed completely fell apart as soon as I laid down. Has wooden slats which I tried to fix but the attachments were broken so it kept falling apart. Ended up pulling the mattress off and sleeping on the floor. Everything is contactless, including check-in, so no one to contact. Ran into to the manager the next morning who was apologetic but refused to even provide a partial refund.
Mar 11th, 2023