JB Hi-Fi Queensgate

Apr 28th, 2023

Great value
Apr 28th, 2023

Apr 25th, 2023

The female JB staff uniform is fantastic.
Apr 18th, 2023

Stood around waiting for someone to help me for about 30min. The gentleman who was on the shop floor with another customer had to go on his break (fair) but didn't first get someone to help me. Just disappeared after being down with the customer ahead of me. It took another 5-10min waiting before realizing no one was returning to the department floor. When I eventually went to the front counter to explain, the person was helpful and kind and apologized for the wait. Helped me then make a buying decision but admited they were not as qualified in that department but did there best. Overall products and prices were good but the basics of customer service were well bellow expectations. I would shop here again (and have had good experiences in the past), however if the the same product was available elsewhere I would probably try there first now as JB is very hit and miss with service.
Apr 18th, 2023