OPSM Lynnmall

Great team , from my first interaction at the counter, to picking my glasses, everyone played a huge part of making my experience a good one. Love the new specs and highly recommend. Thank you Lynnmall OPSM team
Apr 15th, 2023

Hi there, I wanted to share my experience with your branch owner/manager so you have the opportunity to improve. I will send an email with details. Unfortunately though I wont be using Opsm anymore.
Mar 18th, 2023

Your booking system needs a major overhaul. Got to my appointment on time and was told the optometrist I was booked in to see had finished her shift early. I queried why I wasn't informed and the guy at the counter said they tried ringing me to reschedule and that I might have missed the call; I did not miss the call, the lady I spoke to over the phone called to confirm the appointment date and time. When probed further, the supposed 'missed call' was made a whole 7 days prior to the appointment. Seriously? You can't spare a minute to ring me on the morning of, heck even an hour prior to the appointment? Thanks for wasting my time
Mar 7th, 2023

Great service. I popped in this evening to get new nose pads on my frame, and also had the hinges aligned so they were back in there proper place (after a mishap at the beach today) To the nice lady who served me, I'm so sorry I can't remember your name! Thank you very much for your help :-)
Feb 1st, 2023

Happy with new glasses and the professionalism of the staff. But I spent $360, not including what they charged Southern Cross. And I only got a cloth bag! No case or even cleaning cloth.
Dec 22nd, 2022