Weiss Limited

Weiss ventilation - the temperature sensor in the roof cavity broke, the rest of the unit still works, the controller unit still functions and the motor blows air etc on manual mode. Weiss are stating that the motor + controller need to be replaced at a cost of ~$1k, this seems very wasteful - not to mention expensive! At least they aren't claiming the ducting needs to be replaced too....
Mar 13th, 2023

Been renovating our new home and added a Weiss 3 room heat transfer unit, great product, easy to install ....the warm air from our fireplace now heats the bedrooms a very cost efficient way of keeping our home warm and healthy too. I highly recommend the Weiss transfer unit, another great improved product from this company.
Sep 8th, 2019

Had an issue with my bathroom fan & warranty had only just expired. They arranged me a new one. Thank you Weiss
Aug 18th, 2019

I have had good experience with the Weiss FV160 bathroom extractor product in the past but these are my issues. 1. The specs are very inconsistent. The website says 3yr warranty yet the retail box says 5 but with no other documentation etc. 2. The retail box mentions a 7w LED yet they are putting 5w ones in. Yes, some people do notice when you short-change consumers 3. There 2 or 3 further models of the FV160 yet no information exists on the Weiss website. There are more efficient models, also under FV160 and can only be found through bathroom retailers such as Elite. Not available at Mitre 10 etc. In my opinion the company website should show these "better" options? 4. I messaged my concerns some time ago but no one has replied to give me an explanation- so now I feel compelled to put it out there for others.
Aug 2nd, 2022

I will change this review if they resolve my issue. We have been loyal users of these products for 20 years. Upon moving house, we promptly replaced the two bathroom fans with the intelli fans (automatic) having loved them in our previous home. First one wouldn't work properly, had the electrician back to check it, was told likely faulty sensor. Returned for refund. Installed second one in same bathroom. Same issue again. The fan works intermittently. Contacted Weiss via the online submission form with full details - believing they would correct this, we wondered if there was a bad batch of fans. They never responded. Contacted them again via feedback form (2 and a half weeks later). Got a response to say they would get back to us shortly. That was last Wednesday, its now Tuesday and still nothing. In the mean time we have no bathroom fan and incurred additional costs of mucking around with these. We are guttered - mostly with the customer service.
Jul 5th, 2021