Pascoes

My partner bought me and engagement ring for here but it was too big. When he bought it the lady said that if its too big for me when he proposes that he can bring it back and itll only be $20 to resize it if its within 2 months. We brought it back and the same lady charged $75. When I received the ring from resizing it it was STILL too big. I asked another pascoes and they said that since the ring has a thinner band than the ring sizer they have in the store that the lady at the botany mall should have recommended a size smaller than how the ring sizer felt for my ring. So disappointed that I have to wait all over again and Im definitely going somewhere that ISNT the botany pascoes as Im sure theyll just recharge me again for their mistakes. So disappointed .
Sep 13th, 2022

Apr 25th, 2023

the lady that served us brooke was very rude, not talkative wouldnt even smile, quite snarky
Feb 9th, 2023

Aug 4th, 2022

Not happy... Went in and asked about a watch , lady decided to point me a brand i wasn't interested in . left the watch with her to focus on a gift for my friend as a xmas gift she showed chain and he was happy with it but she listed it as og price not what was offered in pamphlet . forgot to take the price tag off . no clear customer service was all over the place and didn't try and relax the customer . while this was going on another customer came in asking for a item and then asked to pay with true rewards..... not accepted but still was trying to get the customer to pay . went to Stewart Dawson Botany and the young man and lady were very understanding and apologetic . I get its the busy season but dont push it with customers ive had great experience's with SD Manx and SD Sylvia park And Pascoes Manx and Pascoes Sylvia park Regards Tim
Dec 25th, 2022