Botany Junction- Medical Health Care Clinic

Rude receptionist. I was late 5 minutes for my appointment and receptionist told me I have to book for next week like my house is beside the clinic to come everyday. from my house to this clinic is 30 minutes driving and there is most of the time traffic, of course I will be late. Doctors are also trash in this clinic, only one of them is good. First trash doctors now trash receptionist, trash over trash. I don't know why I stayed in this clinic until now. They are so disappointing.
Apr 24th, 2023

Would like to do this review in behalf of my wife. She had seen Ann and was very happy with her lovely personality. The way she said it, she was relatable and funny yet professional. We don't get the bad reviews about this place. I think the staff are great and accommodating. Keep it up
Feb 2nd, 2023

Poorly organized clinic. Mission to get appointments/treatments, barely follow up often having to chase them up. Would not recommend will be changing soon.
Jan 23rd, 2023

Botany Junction medical staff are fantastic. I see two of the doctors in the clinic and I'm happy to switch between Highbrook and Botany to get the date and time I need. Also, if you use the online system to book and you are happy to have the first available doctor see you then you won't have an issue getting in to see a doctor in a short time frame. If you specifically want to see a certain doctor then you will need to wait several weeks. If you're very unwell phone the surgery and explain your symptoms - if they can they will book you in for the next day to see a doctor or suggest you go to an emergency department. You can also go in to your local pharmacist and ask them for advice - a lot of them are very well versed in basic medical care and often you don't need to see your doctor if it is a minor ailment. Also, if you proactively manage your health and get a regular annual checkup and covid/flu vaccines you are less likely to need to be seen immediately. The staff on the desk have always been very professional toward me and my family. I think they all do a terrific job under trying circumstances and we all need to be a little more understanding and tolerant.
Mar 6th, 2023

Iam from a Pacifica background n knowing that Strep. Throats are highly common in pacific group no throat swab was taken. I get sore throat and inflamed tonsils almost every month but I do not go to see my GP because I know it is waste of my time. I asked the GP how many presentations will I have to make in order to have my tonsils removed and he tells me you do not qualify your tonsils are too small . Well one can clearly see how inflamed it is and I had taken some anti-inflammatory couple of days prior to the visit. Rather than answering my questions the Dr just dismissed them not even listening to what I was saying or asking in first place. He literally just saw me for 5minutes for which I paid $19.50 which is fine I do not mind paying but I need to be heard! And listened! Too and proper procedure needs to be followed.
Jan 20th, 2023