Flat Bush Medical Centre

Online booking system not working showing available but when you book it says fully booked very disappointing.
Apr 30th, 2023

Left voice message with nurse to book a telephone consult with GP. Received phone call and confirmed appointment date and time booking with the nurse. Then I received no telephone consult on the day. I called reception, apparently it was not booked at all. Poor service.
Apr 10th, 2023

I went to this place seeking help of getting a scan blood test etc. The doctor continuously asked if I drink and smoke even tho I clearly told him I dont he made comments like its not good to drink and smoke in pregnancy he then proceeded to be rude about a mask when absolutely no one in the clinic even the workers were wearing them of consulted me that I had to have one. This is only a couple of the things that happen, I was told doctors dont help with prganancu anymroe only midwives unless Im bleeding thats great to hear as Im making sure my child is safe after previously having a miscarriage
Apr 8th, 2023

Sitting almost over 40 minutes waiting for the doctor its ridiculous its not like its free we pay definitely also you wait ages for them to answer the phone rude no customer service I will definitely wont be returning DR Vandana Rasella is such an amazing doctor sad to to change but not going to allow this to happen
Mar 20th, 2023

Booked an appointment and still had to wait 2 hours, then finally went in to see the doctor for my son for his foot and 1 minute with the doctor i was told to go get an X-ray for him, i said that wasnt good enough and he said they didnt have the facilities or knowledge about this matter. I was pretty annoyed was just straight pushed away. I also wanted a referral form and he continued to say i didnt need a referral, i then went to the receptionist who tried to help me and i stated to her that it needed to be referred, she tried helping but the doctor only printed a visitation form and then when i got in contact with the X-ray place they said i needed a referral. I called today multiple times throughout the day and no answer also left a voicemail expressing my concern but still havent heard back. Honestly the most unprofessional practice Ive EVER come across.
Feb 18th, 2023