NZ Van Lines - Auckland Movers

Positive: Professionalism, Quality, Responsiveness, Value
Feb 5th, 2023

I recently had the pleasure of relocating with NZ Van Lines, and I cannot express enough how impressed I was with their exceptional service. From start to finish, the team was professional, supportive, and dedicated to ensuring that my relocation was a success. I worked closely with Pam, my moving agent, who was patient, understanding, and always available to answer my questions and concerns. Despite having to change my relocation plan a few times, Pam was there every step of the way, making necessary adjustments and keeping me informed throughout the process. I felt confident in NZ Van Lines' expertise and dedication to providing quality service. Their team made the moving process stress-free and seamless. I highly recommend their services to anyone in need of a reliable and professional moving company. Thank you again to Pam and the team at NZ Van Lines for making my relocation a success.
Apr 24th, 2023

Just wanted to say how awesome Hepe & his crew are doing today. So professional, careful, positive and just an overall amazing service. Obviously never used movers before, let alone for an overseas move, but they are making the experience enjoyable for sure. Thank you for sending them and helping with this big move :) and thank you for all of your help too. We asked for a couple of quotes and you were the easiest and quickest to deal with. Also the most helpful. Will recommend you to all of our friends that will hopefully follow us! Let your manager know :D
Apr 21st, 2023

Poor communication - twice now there has been either zero, or very short notice as to when large shipments will be delivered, causing unnecessary stress
Apr 16th, 2023

Buyer beware - NZ Van Lines and their affiliated companies intentionally mislead you when providing quotes, then will charge you hidden fees. They also seem to overstate third party charges, which are passed off to you. This is fair warning that you will be treated the same. They are not transparent. I paid for all inclusive, door-to-door shipping of personal belongings through Anglo Pacific that was delivered through NZ Van Lines. When the items arrived at the port, they notified me and asked for delivery details, then submitted an invoice for customs & biosecurity fees, which were also mentioned as being paid for in my initial quote that I paid.
Mar 11th, 2023