Seven Seas Worldwide

Be very weary. I used Seven Seas multiple times while moving overseas without issue, but on the most recent occasion an item with premium insurance was damaged during shipping and they have been absolutely unwilling to accept any liability or try to work towards a reasonable resolution. Don't expect phone support to help as they have corporate stonewalls up stopping you speaking to anyone beyond first level customer support. Don't expect their insurance or complaint departments to help, their concern is with saving dollars, not helping their customers. Read the insurance fine print, it covers far less than you'd expect, even their premium insurance. If you have item(s) damaged with Seven Seas, expect to have to pay out of your own pocket, or go all the way to Ombudsman. Just use another shipping company, I sure will be! EDIT in response to Seven Seas: Your truck driver broke the item as he was removing it from the Seven Seas truck - I was there. So this was not just an insurance claim, the item was damaged by your driver on delivery, and so the complaint was raised with you, not your insurance provider. Your refusal to acknowledge any wrongdoing or accept any liability is egregious. I had recommended you to many people over the last 7 years, but now I will do the opposite. Feel free to contact me if you'd like to rectify the issue.
Apr 13th, 2023

We shipped 2 boxes from Cardiff, Wales to Wellington, NZ. Phone and email support to prepare documentation was excellent and both pick up driver and delivery driver were helpful, professional and polite. We loved being able to see on a map where our belongings were as they travelled across the world. All communication was timely and courteous. Would definitely recommend.
Mar 21st, 2023

Jan 30th, 2023

I cannot remember the last time I have been so frustrated with a company. Im still waiting for my shipment 3 months later, Im now stuck on the other side of the world with no clothes and none of my possessions. I was not made aware of how long shipping would take, and there is absolutely nowhere to go with complaints. Avoid at all costs.
Jan 19th, 2023

Brilliant, fast, 24hrs support Everything was perfect
Dec 7th, 2022