ANZ

A young Asian lady bank teller displayed unprofessional, unfriendly and rude manner throughout. Body gesture and the way she spoke were appalling. I have her name however I wont share here.
Apr 14th, 2023

Over promise under deliver
Mar 24th, 2023

My partner went to deposit the NZ$ into his newly opened account and the ATM machine wouldn't work so he had to go in. The Indian lady at the teller at Glenfield branch asked where he got the money from. It wasn't a large amount and I don't think she would need to know where he got his hard earned money from. We already had to go through checks in order to open an account so asking where he got the money from is completely unnecessary. Maybe people from India carries dodgey money and thought we are doing the same thing. It makes sence if it was a very large amount but seriously not for the amount he deposited. Extremely disappointed. If you think your own people are dodgey, then not every brown is Indian and not every brown is dodgey
Dec 17th, 2022

My partner moved from overseas almost 2 months ago. Took 7 weeks to open up an account but when it did, it went smoothly and the banker Maddie was super helpful and amazing. She was friendly and efficient and called up to update on everything. Thanks Maddie from the Glenfield branch for your amazing service.
Dec 8th, 2022

Sep 3rd, 2022