White Cross - Glenfield Urgent Care and GP

Drs have been great, for myself and my kids when we've needed urgent care, the clinic is clean and comfortable, exepected long waits. Have only had problems with rude receptionists and the competence of some of the nurses, one particular instance, where another patient with the same first name, had her notes and symptoms taken by the nurse and put against my health record! and mine against her name! So when i finally got to see the doctor, he was treating me for the completely wrong condition! The doctor was not happy when he realized!
Apr 19th, 2023

Terrible service, the receptionist was really rude. Was made to wait 2 hours with my 3yo child before being seen on a not busy day(Tuesday morning)
Apr 19th, 2023

(Translated by Google) I was scared by the comments, but the attention was very good, the doctor was super friendly, they took care of me very quickly, the receptionist was very dear, they deserve a 10 (Original) estaba asustada por los comentarios, pero fue muy buena la atencin el medico super amables, me atendieron muy rapido, la recepcionista muy querida se merecen un 10
Apr 15th, 2023

Apr 10th, 2023

Went there for after hours care. Nurse Michelle was fantastic and thorough, providing a follow up phone call the next day. The doctor was very thorough and great with sick children. The only down side was the attitude of the receptionist, she clearly didn't want to be working.
Apr 8th, 2023