Glenfield Family Doctors

Don't go there! I ended up in hospital about 4 or 5 times this year all because of them. They reduce my medication! I have PTS diagnosed for the 3rd time. The acute team had my prescription right after 3 years. It was passed on to Joyce and Victoria. I got lecture after lecture (I'm a 60 year old woman) by these 2 unprofessional so-called Drs. I had paid them hundreds of $$$. They are money hungry. It got messy. They had to go through my notes and they weren't happy. I was told straight to my face by joyce I'm wasting their time and money. I sat there in shock. Then she went on a roll..."Drs are working so hard and its this Governmeked fault" then she asked if I had read the book the Secret another lecture. She didnt stop. I was partially amused by her and horrified at what was coming out of her mouth and I thank God it was me and not someone else. Never seen anything like it in my life. Go to TEND I'm back on full meds thanks to them. Joyce wants to control and she wants your MONEY!
Apr 21st, 2023

The English language and all its words wouldnt adequately describe the anger and frustration I felt after leaving today. We made an appointment this afternoon for my 8 month old daughter for 4.30pm at 3.30pm, to which at 5pm we were told we are 3rd in line and the doctor is running late. How was this conveyed? Being told to wait as the receptionist took a personal phone call, rolled her eyes at me, and generally lacked any empathy. We won't be coming back, and certainly won't be recommending anyone coming to this practice. Poor professional standards and medical ethics.
Apr 14th, 2023

I was recently affected by COVID-19 and the communication that I received from Dr Jocelyn and Dr Victoria was second to none. My condition was monitored on a daily basis via a phone call and all the necessary steps were taken to ensure I had the meds that I required on time. Thanks for the continued support which has aided my recovery.
Apr 10th, 2023

Dr. Jocelyn Lydford is my GP since 2011. Any time I visit her with sickness. The way and the manner she speaks or attend to me, I will get well before taking any medications she will prescribed to me. Very professional, empathetic and also very good listener. I pray she grows in her work and go further. Thank you Dr. And all your supporting staff. God bless.
Mar 2nd, 2023

Typical script-writing doctor. It's all about money at this practice.
Jan 21st, 2023