Glenfield Doctors On Chartwell

Very poor. They never answer their phone and they dont reply to messages, worst bunch lve ever encounted.
Feb 3rd, 2023

Excellent service to the community.
Sep 15th, 2022

Poor customer service You won't be seen the day your symptoms occur. Best to just go AnE. Plus they take reviews off this page to salvage what little rep they obviously have left
Apr 12th, 2022

ABSOLUTELY CARELESS! Reception wont answer calls during the open hours, and then the Doctor will maybe call you back, hours later without an apology or concern whatsoever. My asthma flare up started 2 weeks ago and has now has turned into full blown pneumonia because I was prescribed an inhaler only a few days ago, after it had already developed into a chest infection. Ive been a patient with Chartwell Doctors for over 3 years and have consistently had these same problems with getting in contact with anyone from their side. In the past, Ive been charged multiple times for scheduled phone appointments that never existed. When Ive wanted to query the long term medication I am on, the doctor just renews the same prescription, doesnt call you for the appointment and then charges you $40 for the service.
Jun 6th, 2022

Doctors are awesome - caring, friendly, average 40+ min wait time. Nurses are not too bad - clumsy, not gentle. Receptionists are horrible - super unfriendly, not caring, they just don't give a f. Finally leaving this place.
Mar 9th, 2022