2 Cheap Cars - Wairau

Helpful sales team Reasonably priced vehicles Good variety Easy access Plenty of Parking Extended payment options
Mar 28th, 2023

These guys dont deserve any stars. Rude manager, and bad customer service We had put a deposit down for this Mini Cooper to be told that it was going to be ready Monday the 30th! We came in on the 28th However never had word about it after ! Then it came to collecting the refund I called wairua 2cheap cars to only get rude customer service with him talking over me not listening to a word then hanging up! I live out in west Auckland so travelled to get the refund to only hear that she had no idea the car was there and told me to go speck to a sales person??? She then made the transfer of only 50$ When it was supposed to be 100$ , the customer service is terrible and needs to be addressed within head office immediately! The manager that is in charge is not very polite and rude! And thinks that she is too good for anyone! Other customers that day had walked away as she was so moody! We are still waiting on our 50$ Deposit.
Mar 2nd, 2023

Went to purchase car priced at $18059, They refused to round the price of to $18000 cash with no trade in. ($59 dollars less than the asking price)and they refused. Won't be back there again.
Feb 24th, 2023

Missing car part We bought a car from this branch in early August and following car collection we noticed that the back-shelf of the car was missing. I contacted the sales staff and he responded quickly to confirm that the garage will send a replacement part directly to our home address; I still haven't received the missing item a month after the communication. I have followed up a couple of times but no response was received. FEB 2023 UPDATE - still nothing! After chasing further they responded to say they ordered the part a couple of months ago but still haven't received the missing part or any further contact from the team. I think they were just blanket email responses to stall and keep you from escalating the issues.
Feb 17th, 2023

Never buy a car from here! We bought a car from this place but had many issues. And their after service is Aweful! Omg!!!!
Jan 9th, 2023