The Athlete's Foot Sylvia Park

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Jan 9th, 2023

Always helpful... They really sort you out for the perfect fit with your shoes...
Feb 11th, 2023

I ordered a pair of shoe on 7th Feb online, as I found a nice shoe for my size and fit, at a good sale. Next week, I called the Sylvia Park store to check status. I was told that one shoe of the pair is missing, so they have arranged a pair coming from another store, and they will let me know soon about the status. A week after this, I wanted to the store in Sylvia Park where I was supposed to pick the pair. The store knew the issue. They asked me to speak over phone with manager of another store who will explain the matter. That manager said he has one pair but one of the shoe is faulty so they offered refund. I requested that I would like a pair of shoe against the order, not a refund. They said they will cancel the order, and I could pick the shoe (Same shoe in other color) from another store at higher price (As sale is no longer available). This seems cheating to me. What a waste of time. Did anyone notice that they never contacted me in those two weeks proactively to apologise or explain the situation which is why I am very dissatisfied. This business as a whole need to reconsider their commitment to fulfil the orders.
Feb 9th, 2023

As a Podiatrist from Chch, I was surprised at how hard they work in their job. Particularly Bruce! Clearly knows his shoes and works hard overtime. I feel very secure with him working there.
Jan 16th, 2023

Great service. Listened to our needs in a shoe
Jan 15th, 2023