Westpac St Lukes

The customer service doesnt even deserved any stars to start with. Lazy and unprofessional. Waited in the queue for approximately 20 minutes, only to be told that the bank teller could not assist anything on international travel, which is bizarre. Not till it has been brought up being a long term customer, other branches has helped multiple times, only then willing to indicate this in the system.
Apr 25th, 2023

Whats the point in opening saturdays is you cant help westpac customers over the counter regarding handling cash. I asked if possible to change a $5o to smaller notes and refused. What is wrong with people today in the banking system, its a disgrace.
Apr 21st, 2023

Not good service,banks should be able to accept deposits on weekends if staff just sitting at the counter waiting for customers,was not busy.All she said was deposits can be done on weekdays,some people cant get to a bank on weekdays as are at work.Whats the point of opening a bank on weekends if cant make deposits.People today are so flamin lazy in their jobs,yes there is ATM but some people are old school like service done over the counter.Westpac St lukes just wasted money on renovation but no interest in looking after customers-GROW UP.
Mar 31st, 2023

Nor open still doing it up says February but no
Feb 7th, 2023

Nov 9th, 2022