South Seas Healthcare Clinic

Thank you southseas for my food parcel uses have helped me out alot so grateful godbless
Feb 25th, 2023

This place is a hit and miss at times. However, receptionist Uea(apologies if i spelt this wrong) gave oustanding service. Can't thank you enough, although it was busy, you were able to slot me in, knowing I needed urgent assistance with my meds. Can't speak any highly of your amazing customer service, you and doc Michael.Much appreciated
Feb 21st, 2023

Thank you South Seas for the food package in our time of need. Awesome variety of food, even cleaning products. Thank you
Nov 26th, 2022

To say I am sad and disappointed with SouthSeasClinic is an understatement! Let me explain why. I desperately needed to see a doctor and every time I called, the phone was never answered. When I left messages, with my information and contact, nobody ever contacted me back. I then decided to visit the clinic in person to seek help. First thing I noticed was, that there were 3 ladies (receptionists) behind the counter. I approached one of them and she told me to take a seat and wait. I sat there for what seemed like a long while and observed. I noticed that whenever the phone rang, none of them answered it. They must have let it go straight to the answer machine. When she finally called me to the counter and asked what I was there for, I told her that I desperately needed my medication as I was running out and I needed to see a doctor or a nurse to discuss my last blood tests and see where I am health wise. She told me that no doctor was available and the nurses were at a meeting. She wrote my information on a piece of paper and re-assured me that (Nurse I wont name for privacy reasons) will call me as soon as they are available. Almost a week later, I still heard nothing from SouthSeasClinic. Thats when I decided perhaps, the receptionist threw her piece of paper in the thrash and forgot about me. Maybe it was time for me to find another medical centre where someone would help me. I was desperate and sooo sad. I prayed to God to help me find help. I was driving towards home when I saw a notice board saying, Family Health Centre near my new place. I went in and found it full of Asian people. There were 2 receptionists and they were so friendly and helpful. So I enquired about joining them. They were so welcoming. So I joined. Guess what? The very next day SouthSeasClinic rang me first thing in the morning. They called 3 times. The first 2 times I ignored them but they persistently called. So I eventually decided to answer. It was them checking if I had wanted my medical records released to another medical centre. Wish I didnt have to go through what I went through to get to this. Yes I said to the person who called. I have given the new centre my consent. Hopefully my new medical place wont ever neglect me. Blessings!
Nov 12th, 2022

I find that my current dr is never on time to call on my appointment time. Its quite frustrating really. Most of the time I rang the clinic is either no one is picking up the. Phone really. Is this known as poor time management and a dysfunctional service. Is this
Sep 30th, 2022