ASB Whanganui Branch

May 1st, 2021

We could not be happier! Niki was exceptional and went above and beyond to make sure everything was as we desired! Would give more stars if I could!
Feb 6th, 2023

Very bad experience. Staff was very condescending regarding depositing cash into an account. Lady told me I could deposit my coins Into a machine and deposit the receipt with the notes at the counter (which I already know it just takes longer) I told Them I have a fair bit of coins and cash and she still told me to go the machine... lady at the counter was very nice but still got my total deposit wrong after giving her instructions and telling her I already told her (I just agreed with her in the end so I didnt make a scene). Some ASBs in New Zealand are either really good or really lazy..I would have understood her asking me to use the deposit ATM if it was busy but it was not and it kinda reflected to me that there was some laziness in the mix (which I get a lot depositing around New Zealand working for a charity) but what are you gonna do. Id rather use a deposit ATM to stop these bad customer service experiences but it takes to long with the amount that has to be deposited.
Apr 3rd, 2022

Bad Experience, Not Recommended!
Aug 29th, 2021

Really Disappointed from the staff, Rude, Not Happy to help, As a financial institution they are not doing what they meant to do! Not helping Customers who are visiting to get bank statements OR General queries, asking them to come tomorrow or later as there IT system is down, This is my first time worst experience i ever had with any bank as i was only visiting there with my customer, Highly Not Recommended Whanganui ASB!
Aug 3rd, 2021